You can cancel your order from my orders in my account before shipping the product or contact our Customer Care at Support@shopsyshop.com to cancel the order and refund your payment. The refund amount will be added to the customer’s bank account within 10 to 12 days.
If the order is shipped already, unfortunately we wouldn’t be able to cancel it. However, you can politely refuse to accept the shipment and let us know about it. If you have accepted the shipment, no worries, you can return the product and exchange it for something else.
In case you desire any changes or edits in your order, please write to us at Support@shopsyshop.com or contact us at our helpline number on 08957202020 . Our Customer Care representatives will help you out with customized solutions wherever possible.